Longevity Nutritionals Return & Refund Policy

 

We guarantee 100% satisfaction.

If you are not completely satisfied with our product, you may request a refund for the full product price of your order, excluding shipping and handling fees.

Eligibility for Return

To qualify for a return and refund:

  1. Items must be unopened, sealed, and in good condition.
  2. Returns must be made within 60 days of receiving your order.
  3. You must include the following information inside your return package:
    • Full Name:
    • Order Number:
    • Complete Shipping Address:

Return Address

Longevity Nutritionals
19655 E 35th Drive
Suite 100 Aurora, CO 80011

Shipping and Handling

    • We do not provide prepaid return labels and do not issue Return Merchandise Authorizations (RMAs).
    • Customers are responsible for all return shipping costs and must use a trackable shipping method.
    • Before sending any items back, please contact our Customer Support team to notify us of your return. This helps us track your package and ensure your refund is processed promptly once the returned item is received and verified.
    • All returns must be shipped with a trackable tracking number to ensure safe delivery.

Refund Processing

    • Once your return is received and inspected, we will notify you by email regarding the status of your refund.
    • If your return is approved, the refund will be processed to your original method of payment.
    • Please note that shipping and handling fees are non-refundable.

Non-Returnable Items

    • Opened or used bottles
    • Products not returned in their original condition
    • Returns without order details or tracking information

For more information about Returns, Refunds, and Exchanges, please visit our FAQ page.